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Every November, brands across the world prepare for the biggest sales moment of the year. They build anticipation for months, flood social feeds with countdowns, and push last-minute offers in the hope of record-breaking revenue. For most, the energy fades the moment the weekend ends. For Ruben Onuha, co-owner of ICON Amsterdam, that is when the real work begins.
“Black Friday isn’t the finish line, It’s a mirror. It shows you what your audience responds to, where your systems break, and how strong your community really is.”
Onuha believes that the brands who win during Black Friday are not the loudest or the cheapest. They are the ones who understand that every click, cart, and comment contains insight. The weekend is not a single sprint but the first lap of a new cycle. The smartest companies study their results for months, transforming short-term sales into long-term direction.
Beyond the Big Day
For many, Black Friday has become a test of speed and volume. Teams work late hours, ad budgets tripple, and decisions become reactive. Onuha has seen this cycle repeat every year across the industry.
“Most people think Black Friday is about discounting. It’s really about discipline. The data you collect tells you everything about your brand’s health if you’re willing to look closely.”
When ICON Amsterdam faced its own downturn in 2022, the founders applied this same mindset. Instead of chasing quick wins, they stripped the business back to its essentials: product quality, storytelling, and community. That reset became the foundation for ICON’s comeback, transforming it from a menswear label into a global lifestyle brand known for precision, presence, and quiet confidence.
Turning Data Into Direction
After every major sales campaign, ICON spends months reviewing its performance in detail. Customer feedback, creative testing, and retention metrics all feed into a six-month strategy cycle. “The smartest brands debrief like athletes after a tournament,” Onuha says. “What worked, what didn’t, and how do we train smarter next time?”
Inside ICON’s Amsterdam headquarters, this philosophy has taken shape in what the team calls the Company Command Center. It is a workspace where every department sees the same data in real time. Designers, marketers, and logistics teams meet weekly to discuss what those numbers mean. The process keeps everyone aligned and accountable, turning lessons from one campaign into fuel for the next.
The system was inspired by the brothers’ belief that clarity builds creativity. “When everyone understands the bigger picture, they perform better,” Onuha adds. “Data only matters if it connects people and decisions.”
Precision Over Hype
ICON’s success comes from resisting the temptation to follow the noise. The brand’s tone and aesthetic, grounded in calm strength, reflect its founders’ belief in measured growth. “Most brands overcomplicate Black Friday,” Onuha says. “For us, you just need to focus on precision. If your product and message are aligned, discounts simply amplify what already works.”
Rather than chasing hype, ICON focuses on storytelling and rhythm. Every campaign contributes to a larger narrative built on consistency. That approach allows the brand to perform during peak seasons without compromising on identity or price integrity. The lessons drawn from Black Friday help inform future collections, design choices, and even recruitment. As Onuha describes it, “Data helps us stay creative with direction, not just ideas.”
From Transaction to Trust
In an era defined by constant promotion, loyalty is built on what happens when the sale ends. Onuha is quick to point out that customers today are more aware than ever. They look for brands that communicate honestly, deliver consistently, and share their values.
“Black Friday gives you reach, but what you do after it earns you respect. If you want loyalty, you have to show consistency when the sale ends.”
ICON has turned that belief into practice. The brand’s community content, personal storytelling, and product transparency keep customers engaged long after the campaign banners disappear. Each year, the company refines its creative tone to reflect what its audience actually values. The outcome is a cycle of continuous improvement that extends far beyond a single weekend.
The Long Game
Onuha’s philosophy is simple: the best brands think in rhythms, not reactions. They use Black Friday to test, learn, and evolve, treating data as a foundation for the next creative leap. “Black Friday shouldn’t drain you, it should teach you. The brands that win don’t chase moments; they master cycles.”
For ICON Amsterdam, that mindset has become part of the culture. It is the reason the brand continues to grow in both influence and integrity, proving that longevity is not about louder marketing but better understanding.
As Onuha puts it, “You can’t build a legacy overnight. You build it in the months that follow.”
Boilerplate
Ruben Onuha is a Dutch entrepreneur and co-founder of ICON Amsterdam, the contemporary menswear label he built with his brother Samuel. Based between Amsterdam and Dubai, he oversees operations and international expansion while pursuing philanthropic and youth-focused initiatives. ICON Amsterdam is recognized for its modern design, disciplined culture, and commitment to continuous growth.
In Partnership with APG
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